Privacy Policy

Last updated: 4 October 2026

Alexia Marcelle (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect and use personal information when you visit alexiamarcelle.co.uk (the “Website”) or contact us through the Website.

1. Information We Collect

We aim to collect only the information that is necessary to operate the Website and respond to enquiries.

When you use our contact form, you may be asked to provide:

  • Your name

  • Your email address

  • The contents of your message

  • Any other information you choose to include in your message

Please do not provide sensitive personal information unless it is necessary for your enquiry.

When you visit the Website, our hosting provider may also automatically process limited technical information, such as your IP address, browser type, device information and server logs. This information may be used to operate, maintain and protect the Website.

2. How We Use Information Submitted Through the Contact Form

Information submitted through our contact form is used to:

  • Respond to your enquiry

  • Communicate with you regarding your message

  • Deal with requests or questions you submit

  • Maintain appropriate records of communications where necessary

  • Protect the Website against spam, abuse or security threats

  • Comply with applicable legal obligations

We do not use information submitted through the contact form for unrelated marketing purposes.

3. Legal Basis for Processing

Under UK data protection law, we need a lawful basis for processing personal information.

Depending on the circumstances, we may process information because:

  • It is necessary to respond to a request or enquiry you have made;

  • You have given consent to the processing where consent is required;

  • Processing is necessary for our legitimate interests, such as managing communications and protecting the Website; or

  • We are required to process the information to comply with a legal obligation.

4. Contact Form Data

When you submit the contact form, the information you provide is transmitted to us so that we can respond to your enquiry.

We do not sell, rent or trade contact form information.

Please be aware that information submitted over the internet cannot be guaranteed to be completely secure. You should therefore avoid including unnecessary confidential or sensitive information in your message.

5. Cookies

The Website may use essential cookies or similar technologies required for the Website to function correctly.

We do not intentionally use cookies to sell your personal information or for behavioural advertising.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

6. Website Hosting

The Website is hosted using a third-party hosting provider.

As part of providing hosting and website infrastructure, the hosting provider may process technical information such as IP addresses and server logs.

Such processing is necessary to operate, maintain and secure the Website.

7. Third-Party Websites

The Website may contain links to external websites or platforms.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

8. Sharing Personal Information

We do not sell, rent or trade your personal information.

We may disclose information where reasonably necessary to:

  • Operate and secure the Website

  • Respond to your enquiry

  • Our website hosting or technical providers

  • Prevent fraud, spam or abuse

  • Comply with legal or regulatory requirements

  • Protect our legal rights, property or safety

Any third-party provider processing personal information on our behalf should only process that information as necessary to provide its relevant service or as otherwise permitted by law.

9. How Long We Keep Your Information

Information submitted through the contact form will generally be retained only for as long as reasonably necessary to respond to your enquiry and deal with any related matters.

We may retain correspondence for longer where reasonably necessary for legal, regulatory, security or record-keeping purposes.

Technical information such as server logs may be retained by our hosting provider according to its own retention policies.

10. Your Data Protection Rights

Under applicable UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Request restriction of processing in certain circumstances

  • Object to certain types of processing

  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the contact details available on the Website.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

11. Children's Privacy

The Website is intended for adults.

We do not knowingly collect personal information from children.

If you believe that a child has submitted personal information through our contact form, please contact us so that we can take appropriate action.

12. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, online service or method of transmitting information over the internet can be guaranteed to be completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Website, our practices or applicable data protection law.

Any updated version will be published on this page with a revised “Last updated” date.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your information is handled, please contact us through the contact form available on the Website.

Website: alexiamarcelle.co.uk

Last updated: 4 October 2026